Friday, February 26, 2010

Working At a Car Dealership.. AGHHH!

One of my jobs is working at a Acura car dealership. Some people would think that is a cool job. (you get to be around these nice cars and the job can't be that hard right..?!)
Okay well I will give it to you there.. my job really is not that hard. I am a receptionist/cashier. Yes, I do handle large sums of money, but as long as you're organized your okay.
But what no one sees is the inside of a car dealership!!! These people are absolutely crazy!!! Everyone is always fighting with eachother over money and getting the deal. It is sad to see it go to the lengths it does. I have seen friends that are co-workers get into crazy fights. Not only are all my co-workers crazy.. The customers are.. OH MY GOD!!!! hahaha I don't even want to go there. But it is ridiculous some of the questions I am asked..
Some of the craziest things I have seen working here.......
1. A husband and wife coming in to buy a car. He thought his credit score was at a 740 and his wife was a 500. He expected to be at a 4% finance rate, until my finance manager told him it would be more like 14%. Turns out his wife neglected to mention she got a bunch of credit cards and they are in 100,000.00 in debt. The man nearly had a heart attack in front of me. (he had no idea)
2. A middle eastern man throw an entire extra large coffee across the entire showroom at a salesman. We still have the coffee stains against the corner wall.
3. Porters back cars into walls, doors, other cars... no big deal.
4. A man smashing his car literally pulling off of our lot, bought it brand new.
5. Our service department told a couple that they could not drive their car because it was very dangerous. They assured us they called a tow truck and just wanted their keys. (they weren't happy with our service dept. i guess) We had no choice but to give them their keys. They pulled about 10 feet and all four tires fell off. Their car was literally on the ground.
6. Having a customer come from jiffy lube because they stripped his oil pan while doing an oil change and the oil was leaking. He came here for an oil change and blamed us for doing this when he picked up vehicle. When my general manager said we would not replace this at our cost. He called the police, having broken up english... we had 6 squad cars.. 3 fire engines.. and 2 ambulances in front of the building in the matter of minutes... Turns out the 911 operator only could make out oil leak and thought the building was like going to blow up.

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